Online therapy visits for residents of the District of Columbia, Louisiana and Texas

FAQ

1. What is online therapy?

Online therapy is a way to connect with licensed therapists through video calls, phone calls, or text/chat services from the comfort of your home. It offers the same support and guidance as traditional in-person therapy but allows for more flexibility and accessibility.


2. Is online therapy effective?

Yes! Numerous studies have shown that online therapy is as effective as in-person therapy for a variety of mental health concerns, including anxiety, depression, and stress management. Online therapy provides high-quality support while giving you the comfort of your chosen environment.


3. How does online therapy work?

Online therapy sessions are conducted using secure, HIPAA-compliant platforms. After booking an appointment, you’ll receive a link to join your session. Simply click on the link at the scheduled time to connect with your therapist in a secure, private virtual setting.


4. Is my information private and secure?

Absolutely. We use industry-standard, HIPAA-compliant technology to ensure that all communications between you and your therapist are secure and private. Your privacy is our top priority, and we adhere to strict confidentiality standards.


5. What equipment do I need for online therapy?

All you need is a stable internet connection, a smartphone, tablet, or computer with a camera, and a private, quiet space. Most sessions are conducted via video call, but phone call options are also available if that’s preferred.


6. What types of issues can I address through online therapy?

Online therapy is effective for a broad range of concerns, including:

  • Anxiety and stress
  • Depression and mood disorders
  • Relationship issues
  • Personal growth and self-esteem
  • Life transitions and career guidance

If you have a specific issue in mind, I can help you explore it further.


7. How often should I have therapy sessions?

The frequency of therapy sessions depends on your individual goals and needs. Many clients start with weekly sessions and may adjust to bi-weekly or monthly as they progress. Your therapist will work with you to create a schedule that supports your journey.


8. Do you accept insurance?

I accept some insurance providers. Please check our Insurance and Payment page or contact our billing department for a full list of accepted insurance plans. If your insurance is not accepted, we can also provide superbills for reimbursement.


9. What should I do if I need to cancel or reschedule my appointment?

We understand that schedules change. To cancel or reschedule, please contact us at least 24 hours in advance to avoid cancellation fees. You can make changes by logging into your account or by calling our support team directly.


10. Can I do online therapy if I’m not tech-savvy?

Absolutely! The platform is easy to use, and our support team is here to help you with any technical issues. We’ll guide you through the setup and answer any questions to ensure you have a smooth experience.


11. How do I get started with online therapy?

Getting started is simple! Click on Schedule an Appointment to get started.